Fleet Maintenance Coordinator
Checker Flag Leasing
Mississauga
With over 30 years of industry expertise, Checker Flag Leasing is a reputable transport equipment leasing business that buys, sells, rents, and leases transport trailers and trailer equipment from all manufacturers and is the dealer for TICO Terminal Tractors across eastern Canada.
As a Fleet Maintenance Coordinator, you will assist the Fleet Service Manager with identifying repairs and liaising with Maintenance Team and customers to arrange service.
BENEFITS OF BEING ON OUR WINNING TEAM:
- Paid Vacation
- Life & Dependent Life Insurance
- Long Term Disability and AD&D
- Competitive Medical, Dental, and Vision Insurance Package
- Employee & Family Assistance Program
- RRSP Program
- Career Advancement Opportunities & Training
- Referral Bonus Program
JOB DUTIES & RESPONSIBILITES:
- Point of contact for Service Call Breakdowns through incoming electronic ticketing system, emails, or calls.
- Contact vendors via email or phone to do service calls and do follow-up status.
- Follow up with customer of eta and when unit is repaired
- Maintain Breakdown Ticketing system (ZOHO) and update as needed
- Research repair history to verify correct services are performed
- PM and Safety Scheduling. Email customers weekly list of units due. Arrange with vendors where needed to schedule units. Scan safety certificates and inspection sheets
- Warranty Tracking and processing, Claim for Warranty or Policy on applicable repairs
- Create EMDECS work orders and PO’s
- Send Weekly PM Report to sublets and internal service providers
- Identify appropriate service providers; monitor service progress; redirect service providers for additional support; notify supervisor of extra ordinary problems
- Accomplishes customer service and organization mission by completing related results as needed
- Solicit and update vehicle mileages, engine hours at established intervals
- Administrative duties as assigned
- Other duties as assigned by Fleet Service Manager
QUALIFICATIONS:
- Must be personable and proficient
- Must be able to balance multiple tasks and prioritize daily
- Must maintain a high level of professionalism
- Ability to communicate and respond in an effective and professional manner
- Excellent organizational and time management skills
- Ability to use judgment and tact when dealing with general inquiries
- Superior Customer Service Skills
- Ability to handle a high volume of work in fast-paced challenging environment
- Self Motivated
- Knowledge of Transportation Industry a strong asset
At Checker Flag Leasing, we take pride in knowing that our progress begins with our team members. We provide a supportive working atmosphere with training and career advancement opportunities.
We thank all applicants; however, only those selected for an interview will be contacted. Upon request, disability-related accommodations are available for all candidates in the selection process.